Privacy Policy

Last Updated: August 20, 2023

Introduction

CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our newsletter
  • Participate in contests, sweepstakes, or surveys
  • Contact us through our contact form
  • Post comments on our blog
  • Register for tournaments or events

The personal information we may collect includes:

  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • Username and password
  • Gaming identifiers (such as Steam ID, Discord username)
  • Payment information (processed securely through third-party payment processors)
  • Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you view
  • Time spent on pages
  • Links you click
  • Other statistics

This information is used to analyze trends, administer the Site, track user movements around the Site, and gather demographic information.

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

  • Create and manage your account
  • Send you emails regarding updates, promotions, and special offers
  • Respond to your comments, questions, and requests
  • Process payments and fulfill orders
  • Administer contests, promotions, surveys, or other Site features
  • Deliver targeted advertising based on your preferences
  • Improve our website, products, and services
  • Monitor and analyze usage and trends to enhance your experience
  • Protect against, identify, and prevent fraud and other criminal activity
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information with third parties in certain situations, including:

Business Partners and Third-Party Service Providers

We may share your information with business partners and third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service
  • Marketing assistance

These service providers are granted access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Site
  • Protect the personal safety of users of the Site or the public
  • Protect against legal liability

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Access and Update

You can review and update your account information by logging into your account settings at any time.

Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that such actions could affect certain features or services of our Site.

Data Subject Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access personal data we hold about you
  • The right to request correction of inaccurate personal data
  • The right to request deletion of your personal data
  • The right to object to processing of your personal data
  • The right to request restriction of processing your personal data
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Cookie Policy

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Cookie Management

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. You can also manage your cookie preferences through our cookie consent banner that appears when you first visit our site.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you are under 13, please do not attempt to register for the Site or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, please contact us using the details below.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

CS Gaming Hub

61 Graham Union South
Alexandraside SY23 4LA
United Kingdom

Email: privacy@csgaminghub.com

Phone: +44 311 641 2398